INSTRUCTIONS FOR EDITABLE PDFS
Make sure you’re using the most current version of Adobe Acrobat Reader. Launch Acrobat Reader first and then open our files directly from it. Mac Users–you need to get Adobe Reader, DO NOT use “Preview” to make changes and print these files.
INFORMATION FOR WINDOWS 8/10 USERS
Files will need to be opened in Adobe Acrobat Reader and not the default PDF viewer. Please download & install Adobe Acrobat Reader for FREE to your Desktop here: http://get.adobe.com/reader/
Do not use the Adobe Acrobat Reader APP from the App Store. This is different to the regular Adobe Acrobat Reader program – download from the above link only.
Launch Adobe Acrobat Reader first and then open our files directly from Adobe Acrobat Reader itself (if you just double-click on the file it will open in the default program even if you have Adobe Acrobat Reader installed). Make sure it’s not opening in your browser.
Every design is printed on our own printers and we have one copy printed by an outside source like customers would use. This is to ensure our standards for quality, color & concept are met.
FREQUENTLY ASKED QUESTIONS (FAQ)
➤ WHAT SOFTWARE DO I NEED?
Our files will only work in Adobe Reader. The latest version is “Adobe Acrobat Reader DC”. Most computers will already have Adobe Reader installed – please check that you have the latest version! It’s FREE and you can download it here: http://get.adobe.com/reader/
➤WILL THEY WORK ON MY MAC?
YES! However, the templates need to be opened in Adobe Acrobat Reader only – not the default Mac PDF viewer called Preview.
➤ HOW DO I PERSONALIZE THE FILES?
Open the downloaded PDF files in Adobe Acrobat Reader, select/highlight the sample text with your mouse and start typing in your own wording – easy peasy.
➤WHY IS THERE A PLUS + SIGN ON MY INVITE?
This will display if there is an over flow of text. Please make sure there is not a space on the end of the sentence. For example ‘Monday’ not ‘Monday ‘ Remove the space on the end and it will remove the plus + sign. PLEASE REMOVE ANY PLUS SIGNS BEFORE PRINTING. If you need larger text boxes please let us know so we can adjust the box size for you.
➤I CAN’T SAVE MY FILE?
Please use the most current ADOBE READER only. Your PDF file MAY automatically open in PREVIEW if you’re on a MAC or your browser. You might be able to edit the file but you won’t be able to save it. PLEASE USE THE MOST CURRENT ADOBE READER ONLY.
➤HOW DO I GET RID OF HIGHLIGHTS ON TEXT FIELDS IN ADOBE ACROBAT READER DC?
If the highlighted fields are permanently selected go to: EDIT > Preferences > Forms > under ‘Highlight Color’ untick the option ‘Show border hover color for fields.’
➤WHY CAN’T I CLICK INTO A TEXT BOX?
Please use the ‘tab’ key on your keyboard to skip from text box to text box. Sometimes the text boxes overlap and it may not be as easy to click into one particular box. Clicking the tab key will highlight each text box in turn. Once selected just start typing to add your text.
➤ DO I NEED TO INSTALL ANY FONTS?
All fonts are embedded within the files. All you need to do is open the files in Adobe Acrobat Reader and start typing over the sample text. Some font styles in the design cannot be changed as they are part of the design. We’ve included a second pic to show what text is editable plus it states it in the listing.
➤THE FONTS HAVE CHANGED?
Please use the most current ADOBE READER only, your file may automatically open in PREVIEW (if you have a MAC) or your browser. You may be able to edit the file but the fonts & layout may change. PLEASE USE ADOBE READER ONLY. UPGRADE OR DOWNLOAD ADOBE READER HERE: https://get.adobe.com/reader/
➤ I HAVE A LOT MORE TEXT THAN SHOWN ON YOUR EXAMPLE?
Please contact us before ordering so we can adjust the layout for you.
➤ CAN I SAVE MY CHANGES?
You can save any changes you make. Just click on the File menu > Save As. Please note that if you do not have the most current Adobe Reader you might not be able to save your changes. Make sure you have the update BEFORE you start editing your event information.
➤ WILL THEY WORK ON AN IPHONE, IPAD, TABLET, MOBILE DEVICE?
Our files will NOT work on your mobile device. You will not be able to see the editable text. Please download to your laptop or desktop computer and open them in Adobe Acrobat Reader only.
➤ CAN I CHANGE COLORS, GRAPHICS, BACKGROUNDS, FONTS ETC?
Adobe Acrobat Reader will not allow you to change any colors, graphics, backgrounds etc. Our files are secured and you will not be able to open them in any graphic design program to alter them.
➤IT’S ASKING FOR A PRINT CODE?
We don’t have print codes. If your software is asking for one you’re probably on a MAC and using the default PDF software “PREVIEW.” Download the most current version of ADOBE READER here https://get.adobe.com/reader/
➤ CAN I PRINT AT A PHOTO LAB?
Our files are not JPGs (JPEG) and cannot be printed at a photo lab as a photo.
➤ CAN I PRINT AT A COPY SHOP?
You can print your files at a copy shop such as Office Depot, Staples, Office Max, and Kinkos (which is now FedEx Office).
Please note that Vistaprint, Snapfish, Overnight Prints, Staples in Canada, and professional printers will not be able to print our files due to their security settings.
➤ WHAT PAPER SHOULD I USE TO PRINT?
Our templates are formatted to print on US Letter Size paper (8.5″ x 11″.) If you are printing at home we recommend a heavyweight Matte Photo Paper for best results; however, bright white Card stock also works well. If printing at a copy shop choose their card stock. Unless stated otherwise our invitations are set up to print two to a 8.5 x 11 inch page.
➤ CAN I PRINT THE FILES OUT AT A LARGER SIZE?
Our files can ONLY be printed at their original size. This is due to the security settings on the files. If you wish to print your template at a larger size, please contact us for a quote.
➤ CAN I PRINT THE FILES OUT AT A SMALLER SIZE. I NEED A 4X6 NOT A 5X7?
All our invitation files are 5×7 inches or 7×5 inches. A size change will require customization to adjust all the artwork. This takes time and will incur a customization fee for our time of ($15) in addition to the original listing price as it takes time to make the changes and rebuild the PDF.
➤ CAN I SEND MY INVITATION OUT BY EMAIL?
You CANNOT email out the editable PDF file. This requires a low res JPEG for fast loading. You can use the PrintScreen function on your computer to create an image of your personalized invitation that will be the perfect size for emailing.
➤ CAN I POST AS A FACEBOOK INVITE AND ON OTHER SOCIAL NETWORKS?
You CANNOT post the PDF file. Only low resolution files at 72 dpi or below (less than 600 x 600 pixels in size) may be posted online (website, blog, facebook, etc) or shared electronically as an e-card/e-vite via e-mail. Please convo us if you require an e-vite/e-card.
Our designs are our livelihood and we try to protect them as much as possible on the internet.
➤THERE’S NO TEXT SHOWING?
Please USE A PC or MAC TO EDIT THE FILE. Mobiles, iPads & tablets DO NOT display the editable text.
➤ CAN I PRINT ON AVERY LABEL/STICKER PAPER?
Our files are NOT formatted to print on any kind of pre-formatted or pre-cut label paper. If you want to print as stickers on label paper, print on FULL-PAGE sticker/label paper and cut out the designs after printing.
➤ CAN I USE MY SILHOUETTE, CRICUT ETC. CUTTING MACHINE TO CUT OUT THE DESIGNS?
Our designs are not formatted for any cutting machine. They are PDF files and cannot be saved in a cutting machine format.
➤WHERE’S MY DOWNLOAD?
Download your template immediately after purchase.
(Etsy top right hand corner > YOU > Purchases & Reviews > Your order) PLEASE USE A PC OR MAC NOT on a mobile phone or tablet.
➤ HOW MANY TIMES CAN I DOWNLOAD THE FILE?
Currently there are no restrictions on the amount of times you can download the files.
➤ WILL MY PRINTED PAGES BE THE SAME COLOR THAT I SEE ON MY COMPUTER SCREEN?
You will see some variations in the color of your printed files from what you see on your computer screen. This is because not only do the colors vary from monitor to monitor because of calibration, but they also differ depending on the type of paper you choose, your printer, your printer settings and how much ink you have in your own printer.
If color matching is important to you – please convo us and ask for a sample that you can test-print to check the colors.
➤ CAN I PRINT ON BLACK CARDSTOCK?
Print only on WHITE card stock even if the background in the design is black.
Files are for PERSONAL USE only. You may edit and print them off as many times as you like as long as it’s for your own personal use. You may not alter our designs in any way.
We trust that you, our customer, are honorable and respect the time & effort it takes to create these printables and that you will not distribute or forward the files to friends or family. We would love it if you would refer them to our shop instead!
No commercial use or reselling of the digital files or any finished products is allowed — this includes party planners. Party Planners please convo us before purchasing to discuss arrangements.
All items are © Copyright 2016 to SunnyDays Print Shop and their respective designers. ALL RIGHTS RESERVED.
➤➤The shop policies are updated from time to time as necessary and they supersede any policy info made prior to the update, any product listing or information download that may not have been updated.◄◄
Questions or comments? Send us a message through Etsy. We’d love to hear from you, and assist you with any issues you may be experiencing.
All customer messages are answered in the order they are received.